Your privacy matters to us. This policy explains exactly what personal data 7c collects, why we collect it, how we use it, and what rights you have over your own information.
Privacy at a Glance
Six core commitments that define how 7c treats your personal information. The full policy follows below.
7c collects only the personal data that is genuinely necessary to operate the platform, process payments, verify your identity, and keep your account secure. We do not collect data for the sake of it, and we do not build advertising profiles from your activity on 7c.
Minimal CollectionAll data transmitted between your device and 7c is protected by TLS encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest using industry-standard protocols. Unauthorised access to your data is not possible through normal means.
TLS + At-Rest Encryption7c does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is shared only where strictly necessary — for example, with payment processors to complete a transaction, or with regulators when legally required. That's it.
No Data SalesYou have the right to access, correct, and request deletion of your personal data at any time. You can also request a copy of all data 7c holds about you. These requests are handled by our support team and are processed within 30 days of receipt.
Full Data Rights7c keeps your data only for as long as it is needed. Account data is retained for the duration of your account plus 5 years for regulatory compliance. Transaction records are kept for 7 years. When data is no longer needed, it is securely deleted or anonymised.
Defined RetentionIn the unlikely event of a data breach that affects your personal information, 7c will notify you within 72 hours of becoming aware of the incident. We will explain what happened, what data was affected, and what steps we are taking to address it. Transparency is non-negotiable.
72-Hour Notification7c is an online casino and gaming platform operating at https://7c-7c.app, serving players in Bangladesh. When this Privacy Policy refers to "7c", "we", "us", or "our", it means the 7c platform and the team responsible for operating it.
7c acts as the data controller for all personal information collected through the platform. This means we are responsible for deciding how and why your data is collected and processed. If you have any questions about how 7c handles your personal data, you can reach us at [email protected].
This Privacy Policy applies to all users of the 7c platform, including registered players, visitors who browse without registering, and anyone who contacts our support team.
7c collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.
| Data Type | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Provided by you at registration or verification |
| Contact Data | Phone number, email address | Provided by you at registration |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Provided by you when depositing or withdrawing |
| Technical Data | IP address, device type, browser, operating system | Collected automatically when you access 7c |
| Usage Data | Pages visited, games played, session duration, bet history | Collected automatically during your session |
| Communications Data | Live chat transcripts, support emails | Generated when you contact 7c support |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily disclose such information in a support interaction, in which case it is used only to resolve your query.
7c collects your personal data through the following channels:
7c does not purchase data lists or obtain your personal data from social media platforms. Every piece of data we hold about you comes from your direct interaction with the 7c platform.
7c uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.
Every time 7c processes your personal data, we do so on one of the following legal grounds:
7c never processes your data without a valid legal basis. If you want to know the specific legal basis for any particular processing activity, contact us at [email protected].
7c does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
7c will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
7c uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The types of cookies we use are:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using the 7c platform. 7c does not use third-party advertising cookies or tracking pixels from social media platforms.
7c retains your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Our standard retention periods are:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account data | Duration of account + 5 years | Regulatory compliance |
| Transaction records | 7 years from transaction date | Financial regulations |
| Identity documents | Duration of account + 5 years | KYC / AML obligations |
| Support communications | 3 years from last interaction | Dispute resolution |
| Technical / usage logs | 13 months | Security and analytics |
| Marketing preferences | Until you withdraw consent | Consent-based processing |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a 7c player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
To exercise any of your rights, email [email protected] with the subject line "Data Rights Request". We will verify your identity before processing the request and respond within 30 days.
7c takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability on 7c, please report it to [email protected] immediately.
You are responsible for keeping your own login credentials secure. 7c is not liable for data breaches resulting from a player sharing their own password or using an insecure device.
7c is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use 7c or provide any personal information to us.
If 7c becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7c, please contact us at [email protected] so we can investigate and take appropriate action.
7c may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that affect how we use your personal data, we will notify you via email or an in-platform notification at least 7 days before the changes take effect. Your continued use of 7c after the effective date of any changes constitutes your acceptance of the updated policy.
We recommend reviewing this Privacy Policy periodically to stay informed about how 7c protects your data. Previous versions of this policy are available on request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7c handles your personal data, please get in touch:
For information about responsible gaming and the tools available to help you manage your play, visit our Responsible Gaming page. For the full rules governing your use of 7c, see our Terms and Conditions.
Our support team is available around the clock. Whether it's a data request or a general question about your privacy on 7c, just reach out and we'll help you straight away.
Now you know exactly how 7c handles your data. Register your free account today and enjoy a secure, fair, and transparent gaming experience built for Bangladesh players.